How to Troubleshoot Common TableX Issues

Troubleshooting Common Issues

This guide covers the most common issues users may encounter while using TableX and provides recommended solutions to resolve them.

Pricing Table Is Not Displaying

Possible Causes

• Elementor is not installed or activated.
• The TableX widget has not been added to the page.
• A plugin or theme conflict is preventing the widget from loading.

Solution

1. Ensure Elementor is installed and activated.
2. Verify that the TableX Pricing widget has been added to the page.
3. Clear your website and browser cache.
4. Temporarily deactivate other plugins and switch to a default WordPress theme to identify potential conflicts.
5. Update Elementor, TableX, and WordPress to their latest versions.

WooCommerce Product Price Is Not Displaying

Possible Causes

• No product has been selected.
• The selected product does not have a price configured.

Solution

1. Edit the pricing plan.
2. Verify that Use WooCommerce Product Price is selected as the Price Source.
3. Ensure a WooCommerce product is selected.
4. Confirm that the product contains a valid price.
5. Update the page and check the pricing table again.

Multi-Currency Prices Are Not Showing

Possible Causes

• Currency settings have not been configured.
• Currency-specific prices have not been entered.

Solution

1. Navigate to Settings -> TableX Pricing -> Currency Settings.
2. Enable the required currencies.
3. Edit the pricing plan and enter prices for each enabled currency.
4. Save the settings and update the page.